Terms & Conditions of Use for the jav 123 Malaysia Platform

Acceptance of Terms

This Terms & Conditions document ("Terms") governs your use of the website, mobile application, and all services provided by jav 123 ("Platform", "We", "Company"). By accessing or using the jav 123 Platform, whether through jav123.io, the mobile app, or any other official channel, you agree to be bound by these Terms.

These terms are effective from 1 January 2026 and supersedes all previous versions. jav 123 reserves the right to amend these Terms at any time. Amendments will be communicated to registered users via email or in-platform notification.

Account Eligibility & Registration

To register and use the Platform jav 123, you must meet the following eligibility requirements:

• At least 18 years on the date of registration.
• Is a Malaysian citizen or a legal permanent resident of Malaysia.
• Not currently prohibited or restricted from participating in gambling activities by any relevant authority.
• Is not enrolled in any active self-exclusion programme.
• Possess full legal capacity to enter into a legally binding contract.

Each individual is only permitted to hold one (1) account at jav 123. Registering multiple accounts is strictly prohibited and may result in the suspension of all associated accounts without notice, including forfeiture of any balances linked to fraudulent activity.

During registration, you must provide accurate, complete, and up-to-date information. jav 123 reserves the right to request identity verification documents (such as a national ID, passport, or utility bill) at any time for Know Your Customer (KYC) purposes.

Account Usage & Security

Account jav 123 your account is for your personal use only. You are solely responsible for maintaining the confidentiality of your password and account login details.

• Do not share your login credentials with anyone else, including family members.
• Do not allow others to use your account to place bets or conduct transactions.
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Log out of your account after each session, especially when using a shared device.
• Enable two-factor authentication (2FA) in your account settings for added security.

jav 123 shall not be held liable for any losses arising from unauthorised access to your account resulting from your negligence in safeguarding your login credentials. If you suspect your account has been accessed without authorisation, contact our customer support immediately.

Deposits & Payment Methods

Platform jav 123 accepts deposits via approved payment methods in Malaysia only. The following conditions apply to all deposits:

• The minimum deposit is RM 20 per transaction.
• All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted.
• Accepted deposit methods at jav 123 are: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX via Maybank2u or CIMB Clicks.
• All deposits are subject to anti-money laundering (AML) checks before being credited to your account.
• Jav 123 shall not be held liable for any delays in crediting funds caused by failures on the part of payment service providers.
• Jav 123 reserves the right to decline or cancel any deposit suspected of being linked to illegal activity or fraud.

Fund Withdrawal

All withdrawals from the account jav 123 is subject to the following terms and conditions:

• The minimum withdrawal is RM 50 per transaction.
• Withdrawals must be made to the account or payment method registered under the same name as the jav 123 account holder.
• Prior to making a first withdrawal, members must fully complete the KYC verification process, including uploading a valid proof of identity.
• Any bonus received must meet the specified wagering requirement before the associated funds can be withdrawn.
• Withdrawal processing times are 15–30 minutes for eWallets and 1–3 hours for FPX bank transfers, subject to bank operating hours.
• Jav 123 reserves the right to conduct additional checks on withdrawals exceeding RM 10,000 within 24 hours as part of AML procedures.

Bonus & Promotions

All bonuses, promotions, and special offers provided by jav 123 are subject to the following general terms, in addition to the specific conditions stated for each promotion:

• Each promotion may only be claimed once unless otherwise stated.
• All bonuses are subject to wagering requirements. Bonuses cannot be withdrawn until the specified wagering requirements have been met in full.
• The standard wagering requirement for deposit bonuses is 20x total bonus amount, unless stated otherwise in the specific promotion terms.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• Jav 123 reserves the right to modify, suspend, or terminate any promotion at any time, with or without prior notice.
• Bonus abuse, including opening multiple accounts to claim additional bonuses, is strictly prohibited and will result in the closure of all accounts involved.
• All winnings generated from free spins are subject to the wagering requirements 20x unless otherwise stated.

Sports Betting Rules

This section governs all sports bets placed through the platform. jav 123, covering football betting (Malaysia Super League, EPL, La Liga, and other leagues), badminton, basketball, e-sports, and all other sports offered:

• All bets are final once confirmed by the system. No bet may be cancelled or altered after confirmation, except under specific circumstances as determined by jav 123.
• Odds displayed are those in effect at the time the bet is placed. Any changes to the odds after a bet has been confirmed will not affect the original odds given to you.
• In the event of a postponed, cancelled, or abandoned match, all related bets will be voided and stakes refunded, unless otherwise specified in the rules of the relevant sport.
• In-play (live) betting is subject to different time limits and stake limits compared to pre-match betting.
• Jav 123 reserves the right to reject, limit, or void any bet suspected of being placed based on insider information or match manipulation.
• The minimum Sports Betting stake is RM 1 per slip. Maximum bet limits vary by market.

Casino & Slots Game Rules

All Live Casino games and slots available at jav 123 is powered by a certified, independently audited RNG (Random Number Generator) system. The following conditions apply:

• All casino and slots game results are final and cannot be disputed, unless there is clear evidence of a technical failure on the platform's part.
• In the event of a technical failure or system disruption during an active game, jav 123 reserves the right to void the affected round and refund the wager to the player.
• Winnings resulting from an obvious technical fault or software bug will not be paid out and may be deducted from your account.
• Every slot game displays its actual RTP (Return to Player) rate, which can be verified in the game information. The RTP is a long-term statistical value and does not guarantee individual winnings.
• Minimum and maximum bet limits vary by game and can be reviewed within each game's interface.

Lottery Rules

Online lottery ticket purchases through the platform jav 123 is subject to the following additional terms:

• All ticket purchases are final and cannot be cancelled or refunded once confirmed.
• The ticket purchase cut-off time is 1 Hour before the scheduled draw time. Tickets purchased after the cutoff will be allocated to the next draw.
• Lottery results displayed on the jav 123 platform are based on official results published by the respective lottery operators. In the event of any discrepancy, the operator's official results shall prevail.
• Lottery winnings of up to RM 10,000 will be automatically credited to your jav 123 account within 24 hours of the official result being declared.
• For winnings exceeding RM 10,000, additional verification may be required before the prize is credited.

Responsible Gaming

jav 123 is committed to promoting responsible gaming and protecting users who may be at risk of problem gambling. We provide the following tools to help you manage your betting activity responsibly:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings.
• Loss Limit: Set a maximum loss limit over a specified period.
• Play Time Limit: Set time limits on your gaming sessions with automatic reminders.
• Cooling-Off Period: Take a break from the platform for 24 hours, 48 hours, 7 days, or 30 days.
• Self-Exclusion: Exclude yourself from the platform for 6 months, 1 year, or permanently.

For more information and resources on problem gambling, visit the Responsible Gaming us.

Prohibited Conduct

The following activities are strictly prohibited on the platform jav 123 and may result in immediate account closure, forfeiture of funds, and legal action:

• Registering or using more than one account (duplicate accounts or proxy accounts).
• Using automation software, bots, or any technological tools to gain an unfair advantage in any game or bet.
• Exploiting any bugs, technical errors, or platform vulnerabilities to gain unauthorised advantage.
• Systematic bonus abuse or exploitation of promotions, including playing in inconsistent patterns solely to meet wagering requirements without genuine risk.
• Money laundering through the platform, including depositing funds for purposes other than legitimate wagering.
• Sharing or selling account access to any third party.
• Any attempt at fraud, document forgery, or providing false information to jav 123.
• Disrupting the platform's operations or system security in any way.

Account Closure & Suspension

jav 123 reserves the right to suspend or close the account of any user for the following reasons:

• Breach of any part of these Terms & Conditions.
• Suspected fraud, money laundering, or other illegal activities.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Requests by relevant authorities.
• User found to be under 18 years of age.

If your account is closed for reasons unrelated to fraud, any valid remaining balance will be returned to you within 14 business days after the investigation is complete. For cases involving fraud or serious violations, funds may be fully forfeited upon review.

Users may also request to close their own account by contacting customer support jav 123 via email at support@jav123.io.

Liability Limit

To the extent permitted by law, jav 123 shall not be liable for:

• Any financial losses, loss of profits, or indirect damages arising from the use of our platform.
• Service disruptions, technical failures, or delays caused by factors beyond jav 123's control, including internet outages, power failures, or natural disasters.
• Disputed betting outcomes where there is no clear evidence of a technical failure on jav 123's part.
• Actions or omissions by third parties, including payment service providers and game providers.

Jav 123's total liability to any user under any circumstance shall not exceed the net deposits made by that user in the 12 months preceding the claim.

Terms Amendment

jav 123 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. However, we endeavour to inform users of material changes through:

• In-platform notifications on jav 123 upon login.
• Email to the address registered to your account.
• Announcements on the jav123.io homepage.

Continued use of the platform jav 123 after any amendment to the Terms takes effect will be considered your acceptance of the revised Terms. It is your responsibility to review these Terms from time to time.

Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms shall be resolved through the following process:

1. Direct Resolution: You must first contact customer support jav 123 via email at support@jav123.io to resolve any dispute directly. We will endeavour to address all complaints within 14 business days.
2. Mediation: Should direct resolution fail, both parties agree to seek resolution through mediation before proceeding to formal legal proceedings.
3. Jurisdiction: Should mediation also fail to resolve the dispute, both parties agree to submit the matter to the exclusive jurisdiction of the courts of Malaysia.